Delivery

UK Deliveries only

We aim to achieve same day dispatch on all order placed before 3pm Monday-Friday, any orders placed after this time will be posted the following day.  Orders placed on Saturday & Sundays will be dispatched on the following Monday.

Delivery charges below:


Free First Class Delivery on all Amber Anklets, Wardrobe Dividers, Milestone Cards & Teething Mits

First Class Delivery 1-2 days -£1.55

Second Class Delivery 2-3 Days - £1.35

Southern Ireland Postage - £3.60

Beehive Teething Rings - £1.99

Packaging

We pride ourselves on great customer service and always take great care when packaging your goods.  Please contact us if you find that your products arrive damaged in anyway or that you are at all unsatisfied with the packaging of your goods.

Complaints

It is our responsibility to supply you with goods that meet your consumer rights.  If you have any concerns that we have not met our legal obligations please contact us.  For full details of our complaints policy please contacts us.

Returns

We are happy to accept returns, please contact us within 14 days of receiving your goods if they are unsuitable, broken or damaged in any way and please return to us in the exact condition that they were delivered to you in  within 14 days and we will issue a replacement or full refund.


Right to Cancellation

To exercise the right to cancel, you must inform me Judith Maguire, 46 Colin Gibson Drive ,Monifieth, Dundee , DD5 4HA , onestopbabyshop33@gmail.com of your decision to cancel this contract by a clear statement.

Effects of Cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the cost of delivery.

We will make the reimbursement without undue delay, and no later than 14 days after we hear back from you.  We will make the reimbursement using the same method of payment as you used for the initial transaction unless you have expressed otherwise.

You shall send back the goods without undue delay and in the event not later than 14 days from the day on which you communicate your cancellation from this contract to us.

Payment

We accept all major debit and credit card payments and Paypal payments.